Order Cancellation
Order cancellation will only be possible within one day of placing the order with us. Once canceled, the amount paid will be credited to the original payment method. We only allow a one-time size exchange within seven days of the receipt.
Since we are a make -to-order brand, we do not provide any refund on the purchased product.
Shipping Policy
We Promote Slow And Eco-Conscious Fashion And Hence, All Your Purchases Are Make-To-Order, Stitched Carefully With A Precision That Might Take 2-3 Working Days to dispatch on prepaid orders. Enjoy The Exclusivity With An Uncompromised Experience.
Garment Care
Each Puja Agarwal piece is a labour of love crafted with precision, hand-finished with care, and made to last. To preserve its elegance, please follow these care instructions:
General Care Guidelines
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Dry Clean Only: For best results and to retain the original finish, we strongly recommend professional dry cleaning only.
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Avoid Machine Wash: Do not machine wash or tumble dry, as this can damage delicate fabrics, trims, and finishes.
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Steam with Caution: Gently steam the garment to remove wrinkles. Avoid direct contact of the steamer with hand embroidery, embellishments, or printed surfaces.
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Ironing: If ironing is required, use a low-heat setting. Always place a soft cotton cloth between the iron and the fabric. Avoid ironing over any embroidery or embellishment.
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Avoid Direct Sunlight: Prolonged exposure to direct sunlight may cause color fading. Store garments in a cool, dry place.
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Do Not Bleach: Bleaching agents and harsh detergents can compromise the fabric's integrity and appearance.
Storage Tips
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Hang with Care: Use padded or broad hangers to maintain the garment’s shape.
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Store Separately: Keep garments away from rough-textured clothing or accessories that could cause pilling or snags.
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Use Cotton Garment Bags: Avoid plastic covers. Use breathable cotton garment bags to protect the fabric while allowing air circulation.
Special Note for Hand-Embroidered Pieces
Variations in embroidery and finish are the hallmark of handcrafted products. Handle with care to maintain the integrity of each stitch. If any thread comes loose, do not pull - trim gently with scissors.
This care guide is designed to help you enjoy your Puja Agarwal creation for years to come: timeless in design, enduring in quality.
We believe fashion should fit you — not the other way around. If you’re looking for a custom size or a tailored fit, we’d love to create something special just for you.
Whether it's a slight adjustment or a complete size customization, our team is here to craft your piece with care and precision.Tap below to chat with us on WhatsApp, and let’s make your perfect fit happen.
Personal styling. Seamless service. Just a message away.
Frequently Ordered By Our Customers
Ink Bloom Sculpted White Tunic Dress
The Electric Bloom Midi Dress
The Noir Spiral Black Dress
